bet99 Terms & Conditions
Please read these terms carefully before using the bet99 platform. By registering, you are considered to have accepted all of these terms.
Introduction & Consent
These Terms and Conditions ("Terms") constitute a legal agreement between bet99 ("we", "us", "platform") and its users ("you", "user"). By accessing or using the bet99 website, mobile version, or any related services, you are automatically considered to have accepted these Terms.
If you disagree with any part of these Terms, please refrain from using the bet99 platform. We reserve the right to change or amend these Terms at any time. Continued use of the platform after any changes means you have accepted the revised Terms.
Account Registration & Eligibility
2.1 Eligibility Requirements
To open an account with bet99, you must meet the following requirements:
- You must be at least 21 years of age.
- You must register with completely honest and accurate information.
- Only one account may be created per device or household.
- You must refrain from any form of fraud, deception, or unethical activity.
2.2 Account Security
It is your responsibility to keep your account password and login details completely confidential. In the event of unauthorized access to your bet99 account or a lost password, notify our support team immediately. The respective user is solely responsible for all activities carried out through the account.
2.3 Account Verification
bet99 may request necessary documents for identity verification at any time. Failure to submit documents may result in the account being temporarily suspended and withdrawal processing being delayed.
Bonuses & Promotional Offers
3.1 Welcome Bonus
New members are eligible for a welcome bonus on their first deposit at bet99. The terms of this bonus are detailed below:
- 100% bonus on the first deposit, up to a maximum of ৳10,000.
- For example: deposit ৳1,000 and get ৳1,000 bonus — total balance ৳2,000; deposit ৳22,000 and get the maximum ৳10,000 bonus — total ৳32,000.
- The bonus amount will never exceed ৳10,000, regardless of the deposit amount.
3.2 Wagering Requirements
To withdraw funds earned from a bonus, specific wagering requirements must be met. bet99's current wagering requirement is 25 times the bonus amount — on the bonus amount only, not on the deposited funds.
Example: ৳1,000 bonus × 25 = ৳25,000 in total bets must be completed before winnings from the bonus can be withdrawn.
3.3 General Bonus Terms
- Bonuses are usable on eligible games only — not all games may qualify for wagering calculation.
- Multiple bonuses cannot be claimed at the same time.
- If requirements are not met before a bonus offer expires, the bonus will be considered void.
- bet99 reserves the right to modify, cancel, or withdraw any bonus.
Deposit & Withdrawal Policy
4.1 Deposit Terms
To deposit funds at bet99, you must use our approved payment methods. Currently accepted methods are:
- bKash — Direct mobile banking
- Nagad — Digital financial service
- Rocket — Dutch-Bangla mobile banking
- Upay — UCB mobile banking
- Bank Transfer — Major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank
The minimum deposit amount for each method is ৳200. Deposits cannot be made through a third party; only payment methods registered in your own name may be used.
4.2 Withdrawal Terms
The following conditions apply for a successful withdrawal:
- The minimum withdrawal amount is ৳500.
- Withdrawals can only be made to the payment method used at the time of deposit.
- Withdrawal processing typically takes 5 to 30 minutes.
- Withdrawal processing may be delayed if the account has not been verified.
4.3 Financial Security
bet99 uses SSL encryption and advanced security technology to keep all financial transactions secure. Our payment processing system follows the highest industry standards.
Betting & Gaming Rules
5.1 Permitted Betting Activity
All betting and gaming activity on the bet99 platform is conducted for personal entertainment purposes. General rules are as follows:
- A bet once confirmed cannot be changed or cancelled.
- In the case of an uncertain outcome due to a technical error, bet99 reserves the right to void the bet.
- Minimum and maximum bet limits may vary by game.
- In sports betting, event results will be determined according to the announcement by the relevant official body.
5.2 Manipulation & Fraud Prohibited
The following activities are strictly prohibited on bet99:
- Using bots, scripts, or automated software.
- Account manipulation or bonus abuse.
- Exploiting system vulnerabilities or bugs.
- Using or sharing another person's account credentials.
If these rules are violated, the account will be immediately closed and the balance may be confiscated.
5.3 Game Result Integrity
bet99 operates on a fair play policy. Our game providers — such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft — are internationally recognised and their games are operated using certified Random Number Generator (RNG) technology, which ensures fair outcomes.
VIP Program & Cashback Policy
bet99's VIP Program is designed to reward regular and loyal members. The program has five tiers, with each tier offering higher cashback benefits:
Bronze
Weekly cashback up to 0.2%. This is the entry-level tier of the program.
Silver
Weekly cashback up to 0.4%. Achievable through regular play.
Gold
Weekly cashback up to 0.6%. A reward for high activity.
Platinum
Weekly cashback up to 0.8%. Includes special priority benefits.
Diamond
The highest tier — weekly cashback up to 1.0%. Exclusive benefits.
6.1 VIP Terms
- VIP tier advancement depends on overall activity on the platform.
- Cashback is paid on a weekly basis and is calculated on net losses only.
- Cashback amounts are credited directly to the account and standard wagering requirements may apply.
- bet99 reserves the right to modify the VIP Program terms.
Responsible Gaming Policy
bet99 believes that gambling is an entertainment activity, but it can cause financial and psychological harm if conducted irresponsibly. We encourage all users to play responsibly.
7.1 Self-Limitation Tools
- Deposit limit setting: The option to set daily, weekly, or monthly deposit limits.
- Self-exclusion: The option to temporarily close the account for a set period.
- Reality check: Session notifications after a set period of time.
To learn more about these tools, visit our Responsible Gaming page.
7.2 Minor Protection
bet99 is committed to preventing access by minors (under 21). If you believe a minor is using this platform, please contact us immediately.
Data Privacy & Information Protection
bet99 gives the highest priority to the privacy of your personal information. The information we collect is used solely for operating the service, ensuring security, and meeting legal obligations.
To learn about our detailed policy on data collection, storage, and use, please read our Privacy Policy page.
8.1 Sharing Information with Third Parties
bet99 never sells your personal information to third parties. However, limited information may be shared in the following circumstances:
- With approved payment partners for payment processing.
- In response to a legitimate request from legal authorities.
- With security partners for fraud prevention.
Limitation of Liability
9.1 Service Availability
bet99 strives to provide uninterrupted service on its platform, but temporary disruptions may occur due to maintenance, technical issues, or third-party failures. bet99 cannot be held liable in such circumstances.
9.2 Responsibility for Financial Loss
Gambling carries inherent risks. bet99 is not responsible for financial losses resulting from a user's betting decisions. All users are advised to invest only the amount of money they can afford to lose.
9.3 Third-Party Content
bet99 is not responsible for the content and functionality of third-party game providers. The game providers' own terms and conditions may apply.
Account Suspension & Termination
10.1 Closure by the User
You may request to close your bet99 account at any time. To do so, contact our support team via live chat or email. It is advised to withdraw all valid balances before closing the account.
10.2 Suspension by bet99
bet99 reserves the right to temporarily suspend or permanently close any account in the following circumstances:
- In case of a breach of these terms and conditions.
- On suspicion of fraud or unethical activity.
- For failure to complete account verification.
- Upon instruction from legal or regulatory authorities.
Changes and Updates to the Terms
bet99 reserves the right to modify, add to, or cancel these terms and conditions at any time. For important changes, we will endeavour to provide notice through the platform.
Continued use of the platform after any changes will be taken to mean that you have accepted the updated terms and conditions. You are therefore advised to review this page before each use. The date of the most recent update to these terms and conditions is noted at the top of the page.
Have a question about the terms and conditions?
Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Contact us via live chat or email us at: [email protected]